Custom Printing

Elevate your favorite photos to stand-out pieces of art with a custom print. Simply provide us with your image file and we will return your image as a beautiful, ready to enjoy piece! We offer several print types: Canvas prints are very popular, and we also offer Aluminum Sublimation and Face Mounted Plexiglass prints.

If you would like to have your photo or image printed please review the simple guidelines below to get your file ready to help us process your order quickly and seamlessly.

Please ensure you have read and followed these guidelines as we do not provide photo editing services and the quality and resolution of your finished product depends on the size, dpi and type of file you submit. Each customer is responsible for ensuring the resolution and size of their file will achieve the results they desire. Following the basic guidelines below will help you to achieve this.

Basic Guidelines for Custom Printing:

File Submission Types: We accept files via email (under 20 MB), or for larger files on USB keys, flash drives, writable CDs and DVDs. Please ensure your file is the only file provided and/or is clearly identified.

Preferred File Types: JPEG or TIFF files

File Size: Maximum 1 GB

Preferred DPI (dots per inch): 300 dpi is ideal, however a dpi within a range of 150 – 300 may be acceptable depending on your image and print type.

File Colour Type: 8 bit colour, Adobe RGB 1998 colour space

How do I know what kind of file, size and dpi my image is?

On a PC: Right Click the image file > select “Properties” > scroll down to see the total size in pixels, the dpi and toward the bottom of the page you will also see your file type.

On a Mac: Select CMD+Click or right click the image file > select “Get Info” > Select Dimensions to view information

How can I change my file type?

Once your file has been written/saved etc. the only way to change the file type is through photo or image editing software. Please do not try to change the file type by renaming the file.

If you are working with a digital photograph from your camera, most cameras will allow you to specify the output type for the image in the camera’s settings. Select TIFF or JPEG.

How do I know if my image is the right size/resolution?

Digital images are measured in pixels, which are also referred to as “dots” (as in “dots per inch – dpi). you should be striving for as close to 300 dpi as possible at the size you wish to print at.

If you want a 300 dpi print, and have an image that is 2400 pixels by 1600 pixels, you can divide the width and height by the resolution (ie: 2400/300 = 8 inches, 1600/300 = 5 1/3 inches) to find the dimensions of the image (for this example it would be 8″ x 5 1/3″ at 300 dpi) Please remember that you are responsible for determining that your print ratio of width to height is the same as your image. ​

If you have any questions regarding the printing process or pricing after reviewing the information above please feel free to contact us for more information.